Right Balance Psychiatry SMS Terms and Conditions
Effective Date: 12/12/2025
Introduction
By opting into the SMS program provided by Right Balance Psychiatry, you agree to receive recurring text messages to the phone number you have provided. These messages may include appointment reminders, health tips, service updates, and other relevant communications related to our services. By participating, you agree to these Terms and Conditions, which comply with the Telephone Consumer Protection Act (TCPA) and the FCC’s 2025 guidelines.
Opt-In Consent
In accordance with the 2025 TCPA guidelines, your participation in our SMS service requires explicit, one-to-one consent. This means that by opting in, you consent to receive messages from Right Balance Psychiatry only. Your consent is not transferable to other companies or third-party entities unless explicitly approved by you.
To join our SMS program, you may opt in through one of the following methods:
- In-Person Consent: If applicable, your consent may be captured and documented in person.
By opting in, you acknowledge that your consent to receive SMS messages is not a condition of any purchase or services. You may receive promotional, informational, or appointment-related messages, as specified during the opt-in process.
Message Frequency
The number of messages you receive will vary depending on your interaction with our services. Message and data rates may apply based on your mobile carrier and plan.
Consent for SMS Communications
Upon granting consent to receive SMS communications from Right Balance Psychiatry, your phone number and consent will remain confidential. We will not sell or share your information with third parties or affiliates for marketing purposes. Your phone number and consent will only be used to facilitate communication with you directly.
Types of SMS Communications
After providing consent, you may receive the following types of messages:
- Appointment Reminders: Notifications for upcoming appointments or events.
- Health Tips & Service Updates: Information relevant to your care and our services.
- Important Notifications: Communications related to your health or other essential updates.
Opt-Out Process
You can opt out of receiving SMS messages from Right Balance Psychiatry at any time by replying with the word “STOP” to any text message you receive from us. Once you opt out, you will no longer receive any messages unless you choose to opt back in. For further assistance, reply “HELP” or contact us directly at:
- Phone: (219) 440-1015 (IN) | (917) 960-2204 (NY)
- Email: info@rightbalancepsychiatry.com
Terms of Consent
By opting into this SMS program, you agree to receive SMS messages from Right Balance Psychiatry in compliance with the TCPA and the FCC’s 2025 guidelines. All messages will be relevant to your interactions with our services and products.
Your consent is specific to Right Balance Psychiatry and does not extend to third-party businesses or affiliates unless explicitly stated at the time of opt-in.
Privacy Policy
We take your privacy seriously. By opting into our SMS services, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal information. Your phone number and interaction data will only be used to send SMS messages as described in this agreement.
Message and Data Rates
Message and data rates may apply, depending on your mobile service provider and plan. Right Balance Psychiatry is not responsible for any fees charged by your carrier for receiving or sending messages related to our service.
Record-Keeping and Compliance
We maintain records of when and how you provided consent to receive SMS messages, including opt-in and opt-out dates and timestamps. These records are kept in compliance with TCPA regulations and may be used to demonstrate proof of consent if necessary.
Changes to Terms and Conditions
Right Balance Psychiatry reserves the right to modify or update these Terms and Conditions at any time. Any significant updates will be communicated via SMS or posted on our website. By continuing to use our SMS service after any changes, you agree to the revised Terms and Conditions.
Disclaimers and Liability Limitations
Right Balance Psychiatry is not responsible for delayed or undelivered messages. The delivery of SMS messages is subject to the effective transmission from your mobile carrier and network provider. We cannot guarantee that SMS services will always be available in all areas.
Contact Us
If you have any questions or concerns about these Terms and Conditions or the SMS service, please contact us:
- Phone: (219) 440-1015 (IN) | (917) 960-2204 (NY)
- Email: info@rightbalancepsychiatry.com
- Address: Crown Point, IN 46307 | Brooklyn, NY 11249